Clarotech Consulting
IT Services in Cape Town

Clarotech is an IT infrastructure company specialising in providing consulting, support and procurement services to both small and large businesses.Partnering with Clarotech, customers will receive the wealth of knowledge needed to develop and customize an Asterisk VoIP PABX solution.Through skilled consulting, needs assessment and project definition workshops, Clarotech will develop the solution needed to complement any customer's business.Founded in 2001 by a team of highly experienced IT professionals, the company was created out of a need by end-users for a resource that could be trusted and relied upon for unbiased, accurate consulting and reliable on-going support. It was felt that if Clarotech were to profit from product revenues or if it were not to maintain vendor independence, it would severely compromise the authenticity of any consulting provided. To achieve the goal of providing a true consulting service, a decision was made at the time of Clarotech's inception to differentiate itself from its competitors by not selling hardware or software products. This translates into an ability to predict and resolve potential problems prior to failure and to being able to rapidly recover in the event of any unforeseen failure. The core methodology incorporates real-time monitoring and periodic disaster recovery testing of critical systems. A key feature of Clarotech's work is the provision of a suite of proactive services designed to maximise the uptime of clients' IT systems. With a diversity of skills in different operating systems and networking technologies, Clarotech could be described as a virtual IT department, providing its clients with access to supplemental skills in areas where clients are not self-sufficient. Clarotech's clients are assured that they are the only ones to benefit when they receive a recommendation to purchase particular hardware and software products.

Clarotech is an IT infrastructure company specialising in providing consulting and support services to both small and large businesses. Founded in 2001 by a team of highly experienced IT professionals, the company was created out of a need by end-users for a resource that could be trusted and depended upon for unbiased consulting and reliable on-going support. With a diversity of skills in different operating systems and networking technologies, Clarotech is best described as a virtual IT department, providing its clients with supplemental skills in areas where they are not self-sufficient. A key feature of Clarotech's work is the provision of a suite of proactive IT services designed to maximise business continuity. The core methodology incorporates real-time monitoring and periodic disaster recovery testing of critical IT systems. This translates into an ability to predict and resolve potential problems prior to failure and to rapidly recover in the event of an unpredicted failure. Through innovation and professionalism, provide bespoke managed IT services to the mid-market and be the leading provider of Asterisk solutions in South Africa. Clarotech's Managed Support Service is perfect for companies who want to focus on their business without the distraction of managing and maintaining their IT infrastructure. With this service, all day-to-day IT-related responsibility is transferred to Clarotech. Working together with its clients, Clarotech will implement state-of-the-art monitoring, management and support operations that will lead to longer IT equipment lifecycles, better business continuity and effective use of available IT technologies. At Clarotech, teamwork is key to achieving our business goals. Good communication, knowledge sharing and working together is what drives our team towards excellence. Clarotech’s Platform Rental Service enables companies to avoid the cash flow concerns associated with the high capital outlay of deploying new IT infrastructure. Through the Platform Rental Service Clarotech supplies hardware and software (together with initial and on-going associated costs) according to its clients’ IT Infrastructure needs for a monthly fee. Clarotech’s Asterisk Support Team is geared to support any Asterisk-based solution, from a simple PBX to a busy call centre. Because Clarotech understands how critical a PBX is to a business, clients can be sure that the support they receive will keep their PBX working optimally and reliably at all times. With a team of experienced and trained engineers that include Digium-Certified Asterisk Professionals, Clarotech proactively monitors Asterisk systems to prevent problems and reacts quickly to resolve problems that inevitably still arise from time to time. With a proven disaster recovery methodology, Clarotech is also committed to the rapid recovery of Asterisk systems that have failed; making sure it is business as usual as quickly as possible.