Ghostconvey
Marketing Services in Cape Town

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GhostConvey is a comprehensive conveyancing management system that not only automates document assembly, but also facilitates communication with all property stakeholders. For almost 30 years the GhostConvey Team has been committed to not only simplifying the conveyancing process, but also to providing world-class solutions and support. With relevant industry experience and a passion for customer service, our Sales, Support and Customer Relationship Management teams are the best in the industry. If you have a passion for customer service and have experience within the Conveyancing industry, we want to hear from you. Rondebosch, Cape Town An exciting position has become available for an experienced Customer Relationship Manager on GhostConvey. Korbitec, a LexisNexis Company, is an industry leader in their field and is looking for a dynamic individual to take on this customer-facing role. Market Korbitec products and establish a strong brand and product presence in your allocated area. Ensure strong regional presence and brand awareness is maintained through the use of the relevant marketing strategy. Presentation of implementation process to key client decision makers and users. Create and maintain accurate customer records on the MS CRM system. Establish credibility of consulting offering by meeting with decision makers. Implement relevant changes/offerings as per the new implementation description. Rondebosch, Cape Town As a GhostConvey Support Consultant you will be given the opportunity to exceed client expectations by answering inbound calls to provide outstanding support on our product. If you are self-managed, detail-oriented and customer-focused this is the role for you! In return for your first class service to customers you will receive all needed training and development, a challenging career in Customer Support and work with an established team of like-minded individuals within an industry leader. Provide friendly and efficient support to customers via telephone, email and live chat. Accurately record and document activity through the ticket system. Ensure effective communication with clients, colleagues, and management. Rondebosch, Cape Town We are looking for someone who enjoys exceeding customer expectations, someone who is willing to go the extra mile and make the customer’s day. It requires someone who pays attention to detail and is self-managed. This person will have a natural flair with people and enjoy giving high levels of service to our customers. While you work with like-minded team members, we will provide you with the required training and development. Minimum of 2 years’ experience in conveyancing, for example in a Junior Conveyancing Secretary role. Ability to grasp and understand IT and technical concepts is non-negotiable.