InfoisInfo South Africa

IT FORCE (STOREX)
Maintenance in Cape Town

www.storexsa.co.za
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Remember you found this company at Infoisinfo 021551695?

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UnitF7 Century Sq, Heron Cres, Century City. Milnerton. Cape Town. Western Cape. 7441
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What you should know about IT FORCE (STOREX)

IT Services in Cape Town, Computer Support in Cape Town, Computer Services in Cape Town, Computer in Cape Town

We have invested in an advanced Anti-Static laboratory environment with stringent Quality Control processes to ensure that any faulty device is restored to its original working condition. We offer Multiple OEM serviceability in various computing environments such as End User Computing, Servers Platforms, Storage and Communication infrastructure. StorEx prides itself by delivering a consistent quality of service to our customer base, via our Always Available Service Desk (AASD). Whether these support services are for Lenovo or HP, we have a track record of excellence and a talented workforce to meet and exceed customer expectations from a SLA Management or Customer Satisfaction perspective. Our Supply Chain provisions more than 1500 spare parts every month to support our Qualified Customer Engineers. StorEx firmly believes in our motto being Our Partnership. As a well-established ICT Managed Services provider, our commitment to service excellence and delivery on our commitments are fundamental. The company was formed in 2008 specialising initially in the areas of Support and Maintenance of HARDWARE INFRASTRUCTURE & DATA STORAGE EQUIPMENT. We offer an Always Available Service Desk supported by a Countrywide Services based organisation, geared to take care of your ICT Infrastructure requirements. We believe in unlocking value as part of a partnership and in the process we strive to customise our wide array of services or products to suit your business requirements. StorEx understands the role we need to play as part of our Corporate Social Responsibility. To this end, we have made numerous donations to children’s care homes such as Olivers House and Haven Care as an investment into the future economic active citizens of our country. Education is the backbone of our society and therefore we have donated and implemented numerous data backup systems to Schools, Clinics and Church Groups i.e. StorEx also has a monthly donation program in place where our clients are encouraged to attend, in order to broaden the support base. Whether we assume a services aggregation role as an extension of your enterprise, or whether we deliver specific contracted services, we can provide specifically crafted Managed ICT Services Solutions in support of strategic business imperatives. Through our Always Available Service Desk (AASD), we have the ability and track record of providing world-class services through our country-wide, highly motivated skilled workforce or enablement via our sophisticated Electronic Repair Services (ERS) laboratory. Through Service level reporting, we are measuring First Call Resolution (FCR) and Customer Satisfaction (CSAT) as key indicators of the health of our services to our clients.
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