ONE CALL INSURANCE BROKERS
Insurance in Cape Town

Since our inception, our primary goal has been to streamline and simplify the often tedious insurance process for our customers in a cost-effective and time-efficient manner. We have time and again achieved this objective by providing clear, informative communication and superior customer service, based on each client’s specific needs and requirements. As a proud B-BBEE Level 2 contributor, we are focused on achieving and maintaining absolute client satisfaction for all, through a choice offering of highly specialised insurance products and services. Our extensive network of service and insurance partners guarantee our ability to meet all your personal, business and commercial insurance needs. We also keep abreast of the most recent cutting edge insurance products and technology, to ensure that our brokerage stands out and competes with the industry’s best. Because of this versatility and variety of underwriters available to us, our teams of insurance experts are able to obtain competitive quotes and negotiate best rates, excess structures and cover for clients. The same employees who actively wield their knowledge, innovation and motivation to drive One Call forward. To bolster this campaign, One Call provides on-going training and development programmes to our staff, ensuring continuous improvement of service delivery. Whilst our Head Office is based in Bedfordview, Johannesburg, we also have branches in Cape Town, as well as nationwide representation. We believe that they succeed when they take pride in their contributions, and when they are treated with dignity, whilst their talents are recognised and encouraged to flourish in an environment that embraces diversity. Through the company’s adherence to good business practices and it’s partnership with multiple underwriters the company delivers a specialised product offering to both commercial and personal lines clients. One Call Insurance Brokers strives to consistently exceed customer expectation and satisfaction by ensuring that the company provides the best service in the market. The One Call Insurance Brokers’ team is completely committed to compliance with all applicable regulatory requirements in South Africa, and the principles of sound corporate governance. As a member of the Financial Intermediaries Association (FIA), we also take our Corporate Social Responsibility to heart, and besides coordinating and hosting the One Call Insurance Brokers. One Call Insurance Brokers is first and foremost about people. Our premium selection of product and service offerings has been meticulously put together to serve our clients in the best way possible, and our experienced insurance team is capable of providing superior solutions for all your personal, business and commercial needs. We are committed to finding you the best product for your unique needs, and to save you time and money in the process. Traditional insurers provide preferred or special rates to brokers. Our brokers will clear up any client misunderstandings before submitting claims and carry your best interests at heart, getting you the right premium for the right cover. Too often, Direct Insurers do not possess enough client knowledge (or concern) to pay out what you rightfully deserve. When it comes to claiming, you want someone in your corner who understands the ins and outs of insurance and has the knowledge to argue on your behalf. One Call is dedicated to ensuring that insurance companies act promptly and fairly when claims are made, which means that if you have a fair claim, they will get you a fair pay-out, as quickly as possible. One Call believes in building trust through relationships. Hollard has appealed to brokers to alert their clients of extreme wet-weather conditions and possible floods, which scientists expect to accompany La Niña.