Onsoft
Business Software in Cape Town

Service desk, IT asset management and help desk software solutions that enable proactive service delivery and significant cost savings.

Onsoft is a sales and service orientated company head quartered in Cape Town, South Africa. We have been active in the Help Desk niche market since 1999, and our knowledge of the local conditions are extensive. Our core business is the sale and support of Help Desk Software into the medium and enterprise market segment. We guide you through the complicated process involved in the selection of the correct Help Desk Software for your company. Help Desk Software is a large investment for any organisation, and an incorrect decision is an expensive mistake. A well-run Help Desk improves customer satisfaction and retention. It makes business sense to keep your customers happy. Onsoft Reporter, a custom developed r eporting tool is an essential addition to the highly successful Track-It and FootPrints service management products. It adds extensive reporting functionality by mining the massive amounts of data stored in both application databases. Additionally, a key aspect of Onsoft Reporter is the bi-directional integration provided for different service desk products to keep track of tickets logged. Our sales and technical teams are highly motivated and well-trained. They go the extra mile to ensure that your business needs are addressed. We believe that our customer is king and we make every effort to find the correct solution for your business needs. We are not the biggest in the business, but many large organisations and government departments trust us to maintain their Help Desk and associated solutions. A detailed history of Onsoft is located on the attached company history page. But you can send us an email and we'll get back to you, asap. Steve van der Merwe Technology Junkie with a special interest in cutting edge technologies.Always trying to find ways of integrating different technologies to create unique solutions. Managing, simplifying complexity and integration of IT different IT verticals. Service management for mid-size organizations Manage the speed and complexity of digital business with a new approach to service management. Your traditional lines of defense are being circumvented.