Plumbonline
Management in Cape Town

Our vision at Plumb Line is to be acknowledged in the investment industry as an integral part of operational risk management.

Plumb Line provides outsourced online examination solutions to the training and financial services industries. Examination software is specialised and requires experienced staff that will be able to periodically assess and adapt the software according to company and industry changes. Recruiting and retaining staff to manage an in-house examination platform can be very costly and finding suitable replacement staff is not easy. Plumb Line provides continuity when it comes to examinations management and has the expertise to adapt software when changes are required. Field staff and staff at branches do not always have access to the corporate IT platform, which creates an obstacle to taking their exams. All results are exported to the client’s HR system (ORACLE, SAP and People Soft) for record purposes. Turnaround time could be a risk when examinations are managed in-house. Plumb Line has a full service level agreement in place with each client that determines the type, as well as, the level of service and turnaround. Off-the-shelf examination software products will not provide the optimum solution to all businesses. Plumb Line is able to customise our service offering and end-user experience to meet clients’ specific needs. Plumb Line offers a fully outsourced assessment hosting service to address electronic assessment needs around product and compliance assessments for the financial services industry. Plumb Line provides a tool that not only manages all the legislative rules, but provides management information to ensure that fines are avoided and that the FSP’s Rep Register is always accurate. The Financial Markets training series introduces the learner to the fascinating, complex and rapidly changing world of financial markets and endeavors to explain some of the more commonly encountered financial market terminology.