Sa Commercial Direct
Business Process in Cape Town

SA Commercial Direct is an outsourced service provider who specialise in providing your business with Client Contact Solutions and Business Process Outsourcing that is perfectly suited to your individual needs.
We have 1 black female in a directorship position with unrestricted voting rights.
Our executive team brings over 50 years in management experience in direct marketing, telesales and more specifically financial services.

We are 100% black owned and managed and are proud to conform to the transformation standards in South Africa. We are also committed to employing a substantial amount of personnel with a Historically Disadvantaged Backgrounds. Our executive team brings over 50 years in management experience in direct marketing, telesales and more specifically financial services. We are an authorized Financial Services Provider (FSP No. We boast an advanced IT infrastructure which is stable and has the flexibility to expand to our clients’ fast changing requirements. We strongly believe that we are only as good as our people, the lifeblood of SA Commercial Direct. Our extremely skilled, flexible and highly qualified workforce is led by an executive team that brings over 30 years of strong management experience and will provide you with tailor made solutions to your outsourcing requirements. Our QA Department manages a stringent quality scorecard for each of our agents. This process has proven successful in creating increased brand value as well as increased client and product retention for our key clients. Together with a hands-on approach, this team’s flexibility, expertise and strong leadership abilities contributes towards an ongoing vision of SA Commercial. Renee founded SA Commercial-Direct in 2007 and gained much of her experience through managing the national direct marketing operation for one of South Africa’s leading financial institutions for a few years. She is closely involved through all aspects of SA Commercial-Direct, specifically strategic conceptualization and the implementation and ensures business sustainability. Renee is passionate about people, client services and professionalism. Wayne Keeble has significant experience in the financial services industry, having held a director capacity for the last 17 years as well as gaining numerous awards in the financial services industry. Delivering his strong expertise in business and finance, Wayne’s function is to ensure that our client’s objectives are met from a financial perspective and IT infrastructure. Wayne thrives on successful financial models and win-win business partnership for SA Commercial. Mogamad leads the business operation and ensures that business development is implemented and efficiently delivered at SA Commercial. Mogamad is committed to delivering strong operational efficiencies and a high performance culture within our business. All our processes are documented and stored in a central hub and follow the ISO9001 Quality Management System. This allows for continuous review and enhancement of our business processing thereby ensuring best industry standards for our clients. This process methodology provides maximum business impact both for our business, our clients and our people. When it comes to managing our clients’ business we believe in creating an exceptional servicing strategy that results in positive long-term results. At SA Commercial Direct we believe in exceeding the expectations of our clients rather than merely satisfying their basic needs. All of our clients can be guaranteed that they will receive service of the highest quality from SA Commercial Direct.