Synergy Business Intelligence
Business Finance in Cape Town

Synergy Business Intelligence consults on business intelligence and Financial Performance management strategies to leading South African and international management teams.

From small beginnings in 1978, Synergy has grown to establish itself as a leading data business, helping both local and international companies understand the value and potential locked in their numbers. Data is one of the most valuable assets of any company, but gaining meaningful access to accurate data is a challenge for most businesses. Combining the power of business intelligence, financial performance management and predictive analytics, we help our clients turn data into information and so better equip them to boost their revenues, increase their efficiencies and deliver world-class service, while cultivating a practice for acting on insights gleaned. Synergy joined the EOH family in 2012 and currently operates offices in Johannesburg, Cape Town, Durban and Zurich. Over the years, Synergy has helped many companies with the data they use for decision-making. What we’ve noticed is that a business analytics, or financial performance management project, can often trigger or highlight the lack of reliable data sources. Synergy is well equipped to offer a managed service, either as a full outsource or to supplement your team, and can provide a number of related services. Establishing and managing effective business analytics initiatives is one of Synergy’s core competencies, a service we offer either as a full outsource, or to supplement our clients’ teams. We take ownership of all aspects of the BI project lifecycle, and ensure that the environment is well managed, secure and provides growing value to the client. We are able to offer this service remotely, or on site, depending on the requirement. At the heart of our business lies our ability to turn data into information. It sounds simple enough but more often than not this poses a real challenge. Multiple data sources, complex data structures, unreliable data, apathetic users, failing technology and unrealistic expectations are just some of the factors complicating the delivery of accurate, reliable information when it is needed most. Fortunately, we have been dealing with these obstacles for the past 30 years and have gained invaluable experience on how to overcome them. We follow a systematic, best practice methodology which starts with an engagement to gain a thorough insight into the customers’ business challenges. This is followed by a complete review of relevant data sources, how it can be brought together, structured and optimized for information delivery in such a way that the vastly different information needs can be met. For example, we have learnt to take change management seriously. State of the art technology is doomed to fail if due respect is not paid to addressing the fundamental culture of the organization and how to manage the impact of information delivery.