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The Research Lamppost
Web Designing in Cape Town

www.researchlamppost.co.za
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Twickenham Building Brookside Office Park 11 Lansdowne Road. Claremont. Cape Town. Western Cape.
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What you should know about The Research Lamppost

Marketing Services in Cape Town, Sales in Cape Town, Marketing in Cape Town, Computer Services in Cape Town

Online surveys, customer satisfaction surveys, focus groups, mystery shopping and much more. Full service market research in Cape Town, South Africa.

The Research LampPost is a full service market research firm based in Cape Town, South Africa. The Research LampPost is an independent market research house based in Cape Town, South Africa. You cannot successfully implement change without addressing all three aspects. The central premise of the book is that the way we behave and shop online is hugely influenced by our actual location in the real world. The author tells us we must keep trying, since the number of times we try is the one thing we can control. You would need a good PR agent on your side and lots of innovative ideas. While the book has a lot of good in it and can be quite inspirational and give some idea’s is good, most of the advice is easier said than done. Don’t get him started on his most hated institution, the focus group. If you think market research is a waste of time, this book will appeal. He has written a few books, but this is his big hit. The book highlights some of our main irrationalities and calls for us to be more aware of them. It provides real food for thought if you want to try understand why people act the way they do. If you work in marketing or marketing research, then at least a basic understanding of these traits is essential. Each chapter covers an irrational behaviour liberally illustrated with experiments. Relativity also explains why decoys work in marketing. We tend to make subsequent contextual decisions coherent to the anchor. Thus this initial arbitrary anchor can have far reaching consequences into the future and the whole category. We could even go further, the sensitivity we show to price changes may largely be a result of our memory of prices paid in the past, and our desire for coherence with past decisions, and not a reflection of our true preferences. There are lots examples on anchoring both experimental and real world in the book. We have an irrational urge for free even when it’s not what we really want. When the two norms collide it is usually the social norm that disappears and once gone it will take a long time to come back. A non-monetary gift tends to keep the transaction in the social norm, but if you explicitly introduce the price it knocks the social out and brings the market norm in. In fact just thinking about money, can make us more market norm oriented, more self reliant, but also more selfish and less likely to help. Companies spend a lot of money positioning themselves as social partners or friends, but when they violate the norm, it is not just business to the customer, it is backstabbing and has an amplified effect.
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