Wns
Insurance in Cape Town

WNS South Africa operates from Cape Town and Johannesburg. WNS SA is the leading business process outsourcing company in South Africa.

CLIENT STORIES WNS provides us a blend of functional expertise and process capabilities which spans across our diverse portfolio. Our partnership with WNS has become an integral part of our operations and we look forward to maintaining this stability and competitive advantage in a volatile energy market. WNS delivers an entire spectrum of BPM services in customer interaction services, finance and accounting, human resource, research and analytics, technology solutions and industry-specific processes. At WNS, we enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network. WNS first took flight as a captive for British Airways in 1996 and has undergone transformative change to become a market-leading Business Process Management company. In 2003, a pivotal milestone was reached when we began to offer a variety of Business Process Management (BPM) solutions to clients from different industries as well. A state-of-the-art multi-customer Shared Services Processing Centre was opened in Centurion, Gauteng. WNS has made a mark for itself as a top-tier consultative player providing end-to-end BPM solutions in more than ten industries. Our clients look to us for high-end industry-specific, technology and analytics-enabled solutions along with our innovative practices and ability to engage with new business models. The power to enable our clients to outperform market conditions stems from our key differentiators in domain expertise, cutting-edge technology and analytics, and a client-centric client-partner approach. By aligning with a major BPO player in WNS Global Services SA (Pty) Limited, you also benefit greatly by working with a partner who has pioneered the BPO industry in South Africa, and whose credentials include an enviable track record of supporting the growth plans of international firms through local and offshored outsourced solutions. Coupled with the benefit of a global delivery network and the ability to rapidly scale up to accommodate your growing requirements, WNS enables your organisation to outperform. Driven through WNS Cares Foundation (WCF), we focus our Corporate Social Responsibility Strategy on youth development and youth-led community transformation initiatives in previously disadvantaged schools across South Africa. Thus, taking forward our mission to Educate, Empower, and Enrich underprivileged communities. Our customer stories demonstrate our passion and commitment to enable organizations to outperform by transforming their business processes. Awards & Recognition Recognising our service excellence, leadership, drive towards innovation, work culture and social impact, WNS has received numerous awards in the past and we continually strive to achieve distinction. We owe all recognition to our employees who take our passion forward and our clients who have been an integral part of this journey. WNS is dedicated to being certified with the latest accreditations and compliant with all of the necessary regulations and legislations to ensure consistent good business practice and value is delivered to all of our clients.