The Agentsy BPO
Management in Cape Town

The Agentsy BPO is a boutique but highly advanced BPO - Business Process Outsourcing contact center. We specialize in augmenting your business functions and performance through the provision of a myriad of services which hinge on technology and deep industry knowledge. These services can be provided in multiple languages, thereby enhancing any business’s value proposition and performance across the globe.

The Agentsy BPO has a large availability of good quality English & foreign language-speaking talent with high levels of empathy, a strong cultural affinity with many countries and niche domain skills which have led to success in next-generational service delivery.

AffordabilityOutsourcing with us in South Africa could mean reducing your overheads by up to 50%.
CredibilitySouth Africa was voted the #1 CX outsourcing destination in the world beating India & Philippines.
FlexibilityRapidly upscale or downscale your workforce when needed.
Cultural AffinitySouth Africa is a native English-speaking country giving us a strong cultural affinity with English-speaking countries. Unlike India & The Philippines, we also have a very neutral accent making communication far superior.Many global and regional companies have set up or expanded their operations in South Africa; these companies represent a variety of industry verticals, such as technology and communications, financial services, legal and healthcare.

Benefits for youUp To 50% reduction in your CTCIncrease Productivity and EfficiencyRapidly scalable workforceFlexible HoursBrand Representation 24/7/365Full turn key solutionMitigate HR IssuesAccess to comprehensive and tailor made solutionsOur multilingual agents are proficient in both English and the following languages. Should you require any additional language, our recruitment specialists have a wide network of skilled contact center professionals who are fluent in many languages & ready to drive your objectives.
GermanFrenchItalianDutchPortugueseisiXhosaAfrikaans